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		We stand behind our services and products. We value your business and want you to be happy with every order. If it isn't right - We'll make it right! All of our work is done on premises. Your order is never shipped to an outside company without your approval. Your materials never leave our hands until they are back in yours.

	We stand behind all of our services and products. If any product we produce would be defective, we will want to make it right.
	We will be happy to make an exchange or refund. Simply return the product to us within 30 days.
	We value your business and would like every customer to be completely satisfied with each order. We will gladly refund or credit the purchase price less any shipping, handling or C.O.D. charges for any defective product. We ask is that the merchandise be returned within 30 days of the date on your invoice.
	Refunds apply only for merchandise purchased from byCat.net. Refunds do not apply to non-defective tape and/or disk duplication orders. All returns must be accompanied by a copy of your invoice.
	* We will not issue refunds or credits for non-defective duplicated disks because they are not compatible with your (or your client's) DVD players or computer drives. Prior to placing an order, be sure that your (and/or your customer's) equipment is 100% compatible with DVD-R disks.
	We will not issue refunds or credits due to orders placed for more disks than you needed or could sell.
	Items returned to us that are not defective will not be eligible for a refund and will be returned to you at your expense.